FAQs

  • What are the opening hours?

    The opening hours are located on Google

  • Is the gym open to non-members or the general public?

    Yes, the gym is open to all, visitors will need to purchase a single class or batch of classes. All visitors will need to complete the registration form (Registration) before training so we have any emergency contact details etc.

  • How intense are the classes?

    Our classes are suitable for all fitness levels, go at your own pace

  • Is there wheelchair access?

    Yes, the gym is split over one level so wheelchairs are able to easily access the facilities 

  • How do I book PT sessions?

    Our personal training packages are on the website, you can either book individual or group PT sessions

  • Can I bring a friend?

    If you have a Silver or Gold Membership you can bring a friend, refer to the conditions of your membership for more details (Membership — Winners Fitness Gym (thewinnersfitness.co.uk). Please note friend passes only relate to classes not bootcamps

  • Do I need to inform the gym when I bring a friend?

    Yes, please let us know via email or the app chat when you intend to bring a friend

  • How do I book PT sessions?

    Our personal training packages are on the website, you can either book individual or group PT sessions

  • I have booked a PT session, how do I schedule my first session?

    Once you have booked your session the trainer will be in touch to arrange a mutually convenient time

  • Are bootcamps free for all members?

    No, bootcamps are only free for Gold Members

  • Can I upgrade my membership?

    Yes, if you have a Silver Membership package and would like to upgrade to Gold, please contact us on info@thewinnersfitness.co.uk

  • Can I cancel my membership?

    Yes, if you’d like to cancel for whatever reason you’d need to email us an we will cancel your membership and advise on your expiry date.

  • I have only used some of my sessions, can I get a refund?

    No, all purchases are final. If you have attended any of the classes we are unable to issue a refund.